Website Terms and Conditions
Product Descriptions and Disclaimer
The information and technical details on this website (www.airtekhobbies.com) is to the best of our knowledge correct, and is derived from our own testing and/or manufacturers specifications, errors and omissions excepted.
To the fullest extent permitted at law, Airtek Hobbies are providing this website and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Airtek Hobbies do not represent or warrant that the information accessible via this website is accurate, complete or current. Price, technical specifications and availability are subject to change without notice.
Except for exceptions specifically stated on this website, to the fullest extent permitted at law, neither Airtek Hobbies nor any of its affiliates, partners, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
All prices, offers and products offered on the website (www.airtekhobbies.com) are subject to availability and we reserve the right to change prices and availability without prior notice.
All images, text, movies, source code used on this website (www.airtekhobbies.com) are the copyright of Airtek Hobbies with the exception of any that are in the public domain. Under no circumstances may these be used, decompiled or incorporated into other work without the express prior consent of Airtek Hobbies.
All goods sold are covered by the consumers statutory rights as defined by current consumer law. However due to the specialist nature of many of the products we sell and the fact that customers have often to ‘modify’ these items and run them within certain limitations over which Airtek Hobbies have no control, any items found to have been used outside of the manufacturers specifications or limitations will have to be tested before any replacement or refund is offered which will be entirely at our discretion.
If you find an item is faulty on receipt please contact us with a brief description of the problem and we will reply with instructions on how to obtain a replacement or refund. For products that have been modified as stated above (which includes such things as soldering connectors to a motor or ESC, removing or shortening wires, or any modification that changes it from that supplied) we will test the product before issuing a replacement or refund. If it is found that the product has been misused after testing we reserve the right not to offer a refund or replacement.
All on-line transactions are via a Secure SSL Server provided by our partners Paypal Website Payments Pro. When making payment you will be taken away from our website to theirs, and may be subject to their own terms and conditions.
Postage and Carriage Charges
Postage charges are automatically calculated by our shopping basket software and are inclusive of a charge to cover the cost of packaging materials etc.
If items are lost or damaged on their way to you, we will await confirmation from the postal service or courier used that the parcel was lost or damaged before we can resend items. We cannot be held responsible for items lost in the post, if your order is valuable please consider using the signed for service.
Due to the ever changing nature of sizes and weights accepted by delivery companies we reserve the right to dispatch goods by a different means to those selected by the customer if that is the most appropriate for the order. Next day delivery options are restricted to weekdays (Monday to Friday) and exclude Bank Holidays. Saturday delivery is often available for some/size weight options but please contact us first before ordering as this often attracts extra charges.
We welcome orders from overseas to all countries on the location menu on the shopping cart.
PLEASE NOTE: Kits and Lithium Batteriescan only be sent to a UK mainland address. There may also be restrictions on supplying certain other items to countries outside the UK due either to contractual obligations or regulatory transport restrictions.
If your order is received by 12.00 noon (working days) we aim to despatch your order the same day. This is not however guaranteed but we always aim to despatch orders as soon as possible. You will receive e-mail confirmation upon despatch.
Cancellation/Return and Refund Policy
You can cancel your purchase at any time either before or up to 14 days after delivery. To do this please e-mail or telephone us with your invoice number. We only accept returns if your product is complete, unused and in ‘as new’ condition and all packaging is unmarked. We reserve the right to refuse a return if this is not the case. Postage for faulty goods will be reimbursed, where the product is not faulty return postage will be at the customers expense, and the refund will be for the cost of the goods only.